Alkota Plumbing and Heating Inc

Waste of money. Guy had no experience. Told me he didn't even have the tools with him to try and replace the thermostat to see if that's what the problem was. He just guessed that's why the heat wasn't working. I ran to buy a thermostat and replaced it myself and that didn't work..so i paid $125 for someone to basically show up and leave. Now I have to pay another plumbing company to come try in fix it and I've already lost $150 with nothing to show for.

Alkota Plumbing improperly winterized my home and blamed the plumber I hired to fix their mess. It proved to be too much of a hassle to fight and arbitrate my dispute with them through the BBB for over charging me to see the damaged done to my home. So I paid the bill as opposed to buying another airline ticket to continue my dispute with the BBB. Dealing with them was disgusting as they fail to take responsibility for their technicians mistake. They were only interested in charging me overtime when called out to see my busted pipes improperly purged during their winterization. They were unprofessional and were only interested in being paid for the service call. I will NEVER do business with them again.

Ker was great! He fixed our boiler in no time and knew what was wrong on first visit. He bought the part and got it fixed within a week, could have been same day if Alaska have the parts for Burnhams. Thanks! Service: HVAC system maintenance