Alkota Plumbing and Heating Inc

Alkota Plumbing improperly winterized my home and blamed the plumber I hired to fix their mess. It proved to be too much of a hassle to fight and arbitrate my dispute with them through the BBB for over charging me to see the damaged done to my home. So I paid the bill as opposed to buying another airline ticket to continue my dispute with the BBB. Dealing with them was disgusting as they fail to take responsibility for their technicians mistake. They were only interested in charging me overtime when called out to see my busted pipes improperly purged during their winterization. They were unprofessional and were only interested in being paid for the service call. I will NEVER do business with them again.

I hired this company to repair my main water shutoff and solder some copper pipes in my shower. The first gentleman that showed up was professional and skilled he replaced the leaking old gate valve in about an hour. Then he looked at my shower and said hed come back to replace the copper pipes after I finished installing the manifold and new support boards. I set up an appointment with him to come back the following monday. I get a call from the dispatcher saying they can't come out because they are stuck on a repair. Understandable, and we reschedule for tuesday. Tuesday comes around and no one shows up. Didnt even get a phone call. I call them up, find out someone messed up the scheduling, now theyll definitely come out wednesday and they are really sorry. Now Im mad because these repairs are time sensitive in order to sell my house. So the next tech comes out to the house, looks at the two pipes I need replaced, and quotes me $205!?!? For a half hour of work? I tell him no thank yo

It was -17 and the pipes in my garage froze and then had water leaking from all over. I was finally was able to shut off the water. I live alone and it was late when I called Alcota. A technician was going to come out but he developed car problems but kept me informed the entire time. He promised someone would be out first thing in the morning and they sent Scott out as promised. He did a great job and went above and beyond fixing the problem. He had to crawl in to little spaces and climb over my riding mower. I live in Peters Creek and was not hassled about the distance. I would highly recommend Alcota for your plumbing needs. They are reliable and get the job done for a reasonable price. I would use them again in a heartbeat!