Alatec Heating & Cooling

One of my HVAC units went out on Sunday which one of the hottest days this summer. I am a resident of Gardendale and Alatec Heating & Cooling called me back quickly even though it was on a Sunday. Andrew, Sean, Mike, and the other technicians were very helpful, friendly, professional, and cleaned up after themselves once the job was complete. My new unit is working great with a ten year warranty and I really appreciate how Sean emailed me copies of my warranty registration and original work invoice that same day the crew completed the job even though it was after 5:00 p.m. I used Alatec Heating & Cooling to service my other unit last year and this company did a great job then. I used this company this year to replace my other unit and they did a great job. I will definitely use them in the future when needed!! EXCELLENT CUSTOMER SERVICE!!!!!!!!

Alatec had us try a DIY fix first on our HVAC that quit cooling in case that would fix our problem. When that didn’t work, they sent experienced staff out who replaced the malfunctioning part within a couple of hours. Follow up calls verified that the unit was still working correctly. We could not have asked for better response and concern for the costs. We will be calling them back when this HVAC croaks (as they all do eventually) because we know they will give great advice and service.

Alatec came out and serviced my HVAC system. Zach and Nick did a great job. I will do business with Alatec again! Service: HVAC system maintenance