Hansen Air Pros

I have purchased a unit with Hansens and what a surprise we found when we were selling our house a year later! See photo, there is supposed to be a hole there in that wood. You think spending $10,000 on a unit with service, these people would know how to do their job. Don’t be fooled by how fast they can come out and look at your AC, because I bet in the heat of summer when you are desperate They’ll tell you it needs to be replaced and they can do it the same day or the next and that you can finance it at a cheap rate! Plus all the “warranty” benefits. Don’t let them blow smoke up your rear end. Moving forward to the house I just purchased, the previous owners purchased a new $11,000 unit less than a month before closing; mind you closing was contingent on a new unit and God only knows if there really needed to have a new one installed. Hansens tells you there is a 10 year warranty - but what they DONT tell you is that it’s not on the unit, it’s for the person who buys it! I reviewed

Called on a Friday evening and the service technician, Eric, came out within the hour. He was extremely helpful and honest about what needed to be done. I didn’t feel rushed or pressured into anything and he took his time to thoroughly answer my questions. I was able to schedule the installation of a new system for Sunday. The installation team, Darius, Ikeim, and Kenny Mac, were very professional. They arrived on time and worked until the job was complete. They did a fantastic job and I appreciate them also answering my questions and explaining what they were doing as they were doing it. They cleaned up everything after they were done and left everything as they found it, except much cooler! Great service all around. Service: HVAC duct & vent installation

The tech was very knowledgeable and friendly he knew exactly what was going on with my unit and he got it back up and running in no time …… thanks I’m a satisfied customer ???? Services: Cleaning, A/C system repair, A/C preventive maintenance