Hank's Plumbing Repair LLC

I have used Hank's several times in my current home. First for a new water heater, and several times to clear trees roots from the sewer line. All work was perfomed to statisfation and I have only been charged the aggreed (fair) rates qouted. No sticker shock after repairs. Regarding punctuality, I have not had any issues. Submitting this review due to others that I see here that aren't representative of my experience. I intend to call Hank's first in the future.

I had an appointment at 8am. No one showed, called several time. The nice receptionist told me that there was an emergency & some will call me. No one has called & it is the end of the day. And, no is picking up the phone. I also was not called to be informed that there would be a delay in my 8am appointment. Unprofessional. Bad customer service.

Same day, quick, no hassle service. They cleaned out an attic HVAC drain pipe that was backing up and causing my a/c to shut off. The cost was reasonable. WOW, the initial service revealed an additional problem and they came out bright and early the next day and fixed the problem at no additonal charge!! Service: Drain cleaning