Mark Rogers Heat & Air

Called them to come out and service our AC to make sure everything was running properly because we just bought this house 3 weeks ago so we wanted to make sure our ac was good for the summer. Technician comes out checked Freon levels and says there is a clog in ac output and he clears it. He said the ac drip pan was full so he emptied it. The next day there is a stain in the ceiling where water is dripping on. Fiancé goes up there and pan is rusted out and water is dripping on the sheet rock above kitchen. It is very obvious pan needs to be replaced. It’s severely rusted and there is no emergency drip pan. Call them back and same technician comes out. Says yeah you need a new drip pan. Quotes is to fix it. We say fix asap. Never get a call so I call the main office and explain how this is pretty emergent and that he should have caught this when he was here. “Well, we didn’t charge you for his second visit” “sometimes it’s hard to see the drip pan completely “ her exact words. The drip

We had an issue with our ac unit today it was installed a few years ago by Mr. Heat and Air. Its a Saturday our ac went out I made a call and they were out here within 45 mins of the call!!!! Did I mention at about 7:30 in the evening? Prompt, friendy and the cost was much MUCH less than I was dreading. I have recommended them to 2 other family members and they say the same. Even the install when done was very reasonable, fast and always friendly! You call anyone else for your heat and air needs well you are missing out! Thank you from the Cruz family! Services: A/C system maintenance, A/C system repair, Installation

Ron dropped everything and came to my rescue. A/C up and cooling in less than 2 hours. Excellent turn around time on my call. Very pleased and if I have another A/C issue I will call them agai . Thanks again, Ron. ????