Razor Rooters Plumbing

So, we had a sewage problem, and called razor rooter to simply talk to them about availability, pricing, etc...they were super hard to get on the phone. But once they got ahold of us, it was to tell us that they were on their way... Without discussing ANYTHING first. They get to our house, and two of the employees start fixing whatever they think the problem is, while the other comes to the door to inform me that they were onsite. They messed around for awhile, and when I went to check on them, I walk out my back door to find that they had gone through the stuff on my back porch... One was holding a firearm of my dad's when I opened the door. What kind of professional goes through their clients' belongings? Oh, on top of that, they charged us twice for the same service... And our sewage is still messed up...

Jon Vinson is a master plumber who owns RazorRooter. He and his staff are "Class A+"--available, affable, and able. His assistant most recently installed our new dishwasher. The installer from the store where we bought it refused. Services: Outdoor plumbing system repair, Toilet installation

They loosened a pipe as they were snaking a drain. The pipe started to leak. When I called the owner, he was very short and kept saying it was not their fault even though I did not say that it was. The owner had no interest in evaluating the situation, providing customer service, or speaking professionally. He had the technician who was working on the drain call me. The technician said that he understood what had happened and would "make it right" and talk to his boss. They came back out and sealed the pipe that was leaking as a result of their work with no talk of how much it would cost me. Months later, I received a bill saying that I owed them $150 dollars for resealing the pipe.