Riley Hays Roofing & Construction. LLC

My house got hit by the tornado on March 31. We used Riley Hays to put on our roof. They started two weeks after the original date. I understand they were busy but it was still disappointing. Nevertheless, the final product is good. Although much better than other contractors, they could improve on communication (the front office is great at it, Rodney not so much). They came back and fixed the chimney flashing too which was great.

Riley Hayes Roofing did an AMAZING job on our roof and has great customer service!! We got a quote from them before a storm hit and used them immediately after. We used them because their quote was the lowest but I'd pay even more for the red carpet treatment they rolled out for us. They were empathetic with our leaky roof and their team was at our house as promised at 7am 3 business days after I called in a panic. This team worked from 7am to 7pm for 2 and a half days busting it to replace the roof. Nice guys on the job, bringing their lunch and working their tails off. All around, nice and easy process! See photos below for during and after the completion of the roof replacement. Oh, and they replaced our skylight without us even knowing that was going to be included! GREAT experience. Won't ever use another roofing company again! Services: Skylight repair, Roof inspection, Roof repair, Skylight installation, Roof installation

I like that they came out to give me a quote fast. I understand the weather is really hot right now so I don’t blame them for the delay in getting my work done to my roof. The only thing I wish they would have communicated with me better as far as updates go and time frame I waited a month to get my work done! And wasn’t sure if I was going to have to hire someone else to get it done because communication was lacking! but it got done today I would have gave a 5 stars but me having to email and call for updates didn’t make me happy with the amount of money being spent I know it wasn’t a big job or thousands of dollars but I just wish I could have gotten treated like a customer that was spending thousands of dollars. I think I was patient with the whole experience and hope if I need work done it will be a better experience and process. Service: Roof repair for storm & wind damage