Coyote Plumbing & Rooter

Our home warranty company sent service requests 2 times over a 4 week period for a water softner repair. They never called to schedule appointment. We called Coyote and they state they never got a dispatch. My company does work for the same home warranty Old Republic in a different trade. Dispatches are sent via email, electronic correspondence to service software and for the old school fax. Dont call this company!

Do not even bother with this company! Old republic, my home warranty company issued a work order to Coyote for my toilet on a Sunday. I called Coyote first thing Monday morning to set up a appointment. I told the secretary that My toilet was leaking water all over my floor ..smelly water !! I needed service asap ! She said the tech would be contacting within a few hours to set the appointment up ..according to his schedule. NEVER HEARD FROM HIM ! called back on Tuesday NEVER HEARD FROM HIM! this went on till Thursday when I finally called old republic back & had them issue a different plumming co. To service me . I must have tried calling Coyote 10 times & left 10 messages and never received any response. Dont waste your time ..they are obviously under staffed or too busy .

I TOO have canceled my work order appointment with these people after I was treated terrrrrribly on the phone. They are not professional and have a very rude receptionist. I guess what do you expect when you are "just a receptionist!" After she was rude about helping me out on an ETA or what procedures they put into place once a workorder is in place....She refused to answer me in a professional way and then.....hung up on me. Anyone who conducts business like this....IS definitely on a huge HUGE business PREVENTION program. If I were you I would go with a different reliable and more professional company for your home.