Roto-Rooter Plumbing & Water Cleanup

Chris was a very upfront with his diagnosis of the toilet situation. Very efficient is a job did a great job of taking care of the problem and spoke or you understood everything he was saying he brought his supervisor and who is going to assess the situation he was really on top of it, and I really appreciate his professionalism and his kindness. Service: Toilet repair

The work performed was entirely satisfactory but exactly one week earlier, a different branch / technician under the same flag did exactly the same work in the adjacent property which I also own. ie clear bathtub and bathroom sink drains (hair clogs etc.). Last week’s price was 1/2 what I was charged this week. I got a call from the South LA branch manager who listened to my complaint but was not willing to adjust his price. Instead, he contended that the prior tech must’ve had a slow day so he undercharged me. I thought rRoto Rooter was a dependable, well run organization where I could expect consistent pricing but this left me feeling like I’d been hoodwinked. Buyer beware. Service: Drain cleaning

I had two plumbing companies out who couldn't unclog our drains. The two abruptly decided they couldn't unclog the drain and gave solutions without proof. Decided to try RotoRooter and had Cris as our plumber. Cris is professional, concise, knowledgeable, and most importantly didn't shy away from trying to figure out the problem. Unfortunately, the clog and situation was not resolved but I at least had a plumber who didn't just drop everything and leave without giving a substantive roadmap for fixing the issue. Service: Augering