Greer's Banner Air

I continue to have a fantastic experience using Greer’s Banner Air! We’ve had their maintenance contract for a number of years, and it works great for us. I love that they send a postcard and/or call to make sure that our annual spring and fall services get scheduled. It’s not hard to make an appointment when we need one, and they send text updates so I know when the technician is on their way - and they only give a two hour time window for when they’ll come, not three or four hours, tying up your whole day! Every technician I’ve met has been professional, knowledgeable, and friendly. Highly recommend. Services: A/C system maintenance, Heating system maintenance

Spoke with someone to set up a service call for my AC that isn’t blowing cold air, the next day was the soonest they could get out. I let him know that I have a wife recovering by from surgery and a 2 year old plus other young children in the house that is getting into the 90s. He gave a time window of 8-10 the tech called at 9 which I missed the call while I was in the shower. No one in the house heard any knocks on the door. When I looked at my phone at 9:19 I texted back the number reaching out. Sorry we already left and in route to another customer. After waiting 5 minutes for a response they are told to leave. I work in the construction industry and do home calls all the time and make sure we go above and beyond for our customers. That wasn’t displayed here at all. No accommodations to say let me get in touch with the tech and send him back, he shouldn’t be far. No I will have him come back after this call nothing. I responded within the time window that was given to me and the re

It was a pleasure meeting with Brandon. Not only was he very thorough , competent and personable, but we were most impressed with his honesty and representation of a company of integrity. We will use Banner Air in the future for our needed services. Service: A/C system maintenance