Universal Home Improvement Inc

Mark is AMAZING!! our house located near SFO is suffered from flood in the basement since last year. Mark is very professional and built a french drainage system for our house. First, he came to check the situation, proposed several different plans, detailed explained it and answered all my questions. He let me see what has been done in other projects he completed so I had a clear vision of how will he solve the problem. His quote is very reasonable (one of the quote I got from OTHER contractor was almost double price than mark and with NO plan, can you believe that??). When the project started, mark has a great and efficient team. It has the tractor to help dig the ground, it completes the project faster than expected. Mark come the check everyday, show you around, let you know the progress. Overall we are very satisfied with the french drain! We are away from the flooded basement now:)

About 10 months ago, Mark installed a drainage system with sump pump and battery backup in our backyard. The system worked without issue until today when there was a storm and power outage and the sump pump backup failed. Mark was immediately responsive to my texts for help, and he came by and quickly fixed the system (loose battery connection). He even left us with a new battery at no charge in case the current one had any more issues. Appreciate Mark’s service and responsiveness!

I had severe flooding issues in my backyard. Universal Home Improvement helped me solve this problem that was getting worse. They found the issues, installed sump pumps in my yard, put in pipes and directed the flow to the proper areas to drain. It was an extensive job that required drainage work, cement and brick work, installing sump pumps, and other smaller issues. The work was done neatly, very professionally, and communication was clear. Mostly I can’t say enough about the follow up. When it got plugged, he came out right away, fixed it, no additional charges, and was so helpful explaining the issues and helping me figure out how to prevent the many issues I had with my drainage. So grateful for their help with this difficult problem in this very wet winter! They totally fixed an issue I’d had for years. I would highly recommend them. Services: Gutter cleaning, Concrete pouring