Rescue Rooter Bay Area

Pio came to the house at 994 Burnett Ave. San Francisco. He was so personable and friendly to me. Pio was very efficient and he knows his job well. He eliminated the problem immediately and explained what he was doing. He gave me some very helpful advice. I will refer your company to my friends.

Adam V. is very professional, knowledge and determined. We have an old house (1920) in Mill Valley. Our problem was a clogged lateral from the lower bathroom to the main line. Adam was very through in his approach to understanding and solving our problem. Because of the "old" plumbing Adam had a difficulty in reaching the lateral from the out- side clean out. After further investigation, he was successful by using a small machine to go through the washing machine's drain line. Personalty, he is well spoken, well groomed and very cordial. He is definitely a very fine technician. As a retired handyman (20 yrs) have have dealt with many "rescue rooter " companies and their technicians. I was very impressed by the customer service and follow up to my phone call, the quick response and overall positive outcome. Adam did a great job. He is a stellar representative for your company. I will recommend your service to any of my old customers who are looking for a referral. Adam is a "keeper" CJ

The technician said the hot water heater was broken and needed replaced. We told them no since the unit was still under warranty. We found a plumber that was certified for this brand unit, and this plumber replaced the control box and everything is working fine now. Obviously Rescue Rooter either didn't know what they were doing or were trying to rip us off. I would give them no stars if possible.