Ability Access Plumbing & Rooter

These guys are so unprofessional it’s embarrassing, I had a plugged up toilet they came in and within 3 mins they said the pushed whatever was plugging up the toilet through. As soon as they left I flushed the toilet and it backed up so called them and they said the contracted has been completed there’s nothing they can do. I called my home warranty and the called them back out, this time the gentleman was extremely rude and was talking about how my kids need to not use baby wipes in the toilet then said he was done and the issue was resolved, as soon as he left for a second time I flushed the toilet and it backed up. I had to call a completely different plumbing service to come out and check out this issue Thoroughly. The found a drain stopper stuck in the toilet that was causing the issue.

very unprofessional. They lack the customer service. A guy showed up in my house with his teenage son. he is teaching his son the trade on the job. They don't know how to handle things. They are black and white and can't use common sense to fix issues. They would lie and tell you whatever so they can leave. Once they leave they submit different report to the warranty company and that's how they get their money and move on. Services: Drain cleaning, Plumbing leak detection

This company was really respectful and did the job right. They got on it really quick and found the problem quickly and fixed it right away. I did have a shower leak that the warranty didn’t cover so I asked them a price and it was a cheap price compared to other companies and fixed it right away. The only reason these people are complaining is because of what the home warranty didn’t cover. So it is there home warranty fault and not this company fault. Don’t believe in all the reviews.