Decker Brothers Construction

Would give 0 stars if possible. Last year in July this company, to include John Decker himself, came out to service our air conditioning unit through our home warranty company. The home warranty covered the recharging of our unit but we paid additional to have it cleaned and serviced as to make it more efficient and last longer. Less than a year later we turned on our air conditioner and it did not work. We called the Home Warranty company and they sent the same company out. The first visit was at the end of the day (5pm) on a Friday. Basically, even if they figured out the problem it would have been too late for them to call the Home Warranty company to get the needed approval for repair. The technician said that he couldn't do anything because the Home Warranty company would require him to put sealant into the unit to recharge it and he could not reach them at that time to get approval. The tech told me that I could pay out of my own pocket to have coolant added to the unit though. D

Had issues with my central heating unit. Decker Brothers was assigned by my Home Warranty company. They showed up quickly, diagnosed the issue (which required a control board replacement) - they were able to purchase the replacement part and come within 2 days to fix everything. Very grateful for the work they've done as we didn't have heating for a few days with 45F temperatures at night.

Buyer beware! They were great with getting out there right away to bid and collect a deposit but 2 months out to do the job We had a patio cover installed in May of 2021 and there were several issues with the installation. It took at least 10 phone calls and 3 visits for them to correct the issues. Installation was to include full installation of 3 ceiling fans on the patio cover. The installer installed the fans without even asking where we wanted them located. They looked horrible. They had to come out again and move everything. Fast forward to April 2022. The electrical to the fans/lights no longer work. I called 8 times and left messages with no return call, emailed them 4 times with no response and texted their text only number twice with no response. I started documenting everything at this point in case we ended up in court. Finally about 2 weeks later someone answered the phone and assured me it would be taken care of and tranferred me to the scheduler, Bethany. Bethany must