smart72

Mark walked me through what they would do, offered two quotes based on our needs and even threw in a Nest Thermostat at my request with a reasonable price. Basically, taking out a 50 year old furnace and installing a new furnace and air conditioner. The job took at most 6 hours, taking the old furnace out and putting in the split furnace and air conditioner as well as the condenser unit. The guys were super nice and even fixed a hole that was made due to the termite rot in the panel roof panel they were making a hole for the unit. We will see how things go. Services: Heating system installation, Install thermostat, Install AC

I can't say enough positive things about Smart72 HVAC. They are one of the best HVAC companies I have ever worked with and as a facilities manager for a multi-site statewide company, I have worked with MANY. I was replacing TWO ancient furnaces and adding A/C into a duplex and the cost estimates I received from multiple vendors came in very high. After seeing Smart72 at the County Fair, I decided to give them a shot and I am so glad that I did. The ENTIRE crew from start to finish were spectacular. The estimator was informative and took her time going over all the options and energy efficiencies with me--when I explained that I was going to have to put off the replacement for another year in order to save enough $ for the job she asked what my budget was and moved heaven and earth to make it so that we could start the install right away. They beat competitors prices by five figures. The units they installed were quality and the installers were timely, professional, clean, thoroug

I reached out to Smart 72 in August 2022 when we were experiencing problems with our split AC/Heating system. Bianca arrived the next day and sold us an annual maintenance plan as we had several systems on our property, we thought this would be useful. I really wanted to give Smart 72 five stars and tell everyone how great they are but we have been extremely patient and disappointed! Over the course of the next 8 months we had service calls that were “no shows”, incorrect parts ordered (delaying our project), & used parts that showed up with our technician (unable to be installed). At one point a technician had installed a part incorrectly which caused our system to arch (& it was smoking and could have caused a house fire!). We have paid @ $4,000 to this company and our system is still not repaired! Now we are being told that all of the employees quit in the North Bay & that things are being managed from San Luis Obispo!?! All we want is a system that works! At one point a Man