A-Aall Services, Inc. Heating and Air Conditioning

This company was hired through my home warranty and on the day they were supposed to arrive (Tuesday) they claimed they couldn’t come because they didn’t know they needed liability insurance emailed/dropped off to my condo association to get on the 3rd floor roof to look at my AC. The woman on the phone said their business office, where they would get a copy of their insurance, doesn’t open until next Monday (a week away) and then they would call to schedule another appointment. Why is the business office for an AC repair company closed an entire week in the middle of summer? Why would anyone let an AC repair person on the roof without liability insurance? I asked them to inform the warranty company and the woman said the wait on the phone was too long so they will not call. However, after reading the reviews I am not surprised now.

IF THERE WAS ZERO STARS I WOULD SUBMIT. HAD TO USE THROUGH HOME WARRANTY WHICH IS ANOTHER COMPLETE WASTE OF MONEY. HAD TO TAKE TWO DAYS OFF WORK FOR THEM TO REPLACE MY AC UNIT. 1ST DAY HE COULDNT DO IT DUE TO LACK HELP. THEN IT TOOK TWO WEEKS FOR THEM TO COMPLETE THE JOB. THEN YESTERDAY NO MORE THAN ONE MONTH AFTER INSTALL THE UNIT BROKE AGAIN DUE TO WORKMANSHIP. THEY TOLD ME I NEED TO OPEN ANOTHER CLAIM THROUGH MY HOME WARRANTY. STAY AWAY Service: Heating system installation

We were forced to use this company through First American Home warranty, even after many complaints. We filed that our blower was out in March. They came out, took 2 weeks to “resolve” the issue. Then within a week the same problem persisted. Another week goes by and they sent someone back out. Who tried to claim it was a wiring issue, when we pointed out that it was the entire control board he was manipulating to try and get it on. He responded with “oh well I have to go call my manager” went out to the car , left, and never heard from them. We spent a week leaving voicemails (both my husband and I and our warranty company) with no response. When we finally got a call they said they would send someone out in 4 days to look at a problem that THEY HAD COME TO “LOOK” AT 4 WEEKS AGO! In the meantime we have been living in Poway, in a two story house, with a toddler and an infant. And have now had our SECOND round of heat rashes due to the complete incompetence and disregard for humans fro