Giant HVAC, Inc

Joe did the install on our Nest Thermostat and very patiently showed us how to use it! He also performed an AC system maintenance that was long overdue. He was on time and very efficient and friendly and charged a reasonable price. We will be using him for all our HVAC needs in the future. Services: Thermostat installation, HVAC system maintenance

Joe and team are awesome. We used them in both of our houses and have been extremely pleased. They are a bit far away from Menlo Park but they do their best to respond as quickly as possible when needed. New heating system is awesome. Joe is a delight and we will continue to use them !! Excellent!! Services: Ductless heating & A/C services, Installation, Heating system maintenance, Heating system repair

Joe is AMAZING! If I could I would give him 6 stars I would. First things first, if you expect that the he will do all the work himself, thats not a realistic expectation when it comes to communication and followup, Joe is amongst the very few contractors who is at the top of their game. He is very clear and upfront about setting expectations and then meeting them. I had to travel out of country half way through our project and Joe had offered to come and resolve any issues. Our project was complex and involved replacing single zone HVAC system with a 2 zone Heat pump based system. To make thing more interesting we had to add a new return from the second floor which made the project pretty custom. His team's workmanship is as good but that is to be expected, but following up and mitigating issues when they do arise, because parts fail, things happen thats when Joe shines through. Services: Heating system installation, Thermostat installation, Install thermostat, Install AC, Installati