Malibu Heating & Air Conditioning, Inc.

We needed a well overdue upgrade to our HVAC system and are very pleased with the work and customer service provided by Malibu Heating & Air. They were very quick to respond to our quote request and extremely active in communicating and creating a project plan within our budget. They took the time to come by several times to give us their professional advice while still making sure our requests were met. They also were able to complete the project much sooner than originally anticipated - just in time for the hot summer months! Services: Installation, Heating system installation, Install thermostat, HVAC duct & vent installation, Install AC

I was looking to install a Mitsubishi HVAC system in my two-story townhome (which was built in 1997 and did not have A/C, only wall heaters, and to be honest I wasn't even sure if there was space to install a central HVAC system). After a site survey, they came up with a very creative solution that uses a ducted-ductless unit for the top floor, and a regular ductless floor unit for the bottom floor, all connected to a single outdoor condenser. They also assisted me with the HOA approval process by dispatching their lead installer Matt onsite to meet with HOA members and answer questions. When it comes to the actual installation, because new line sets, ducts, and vents need to be installed, I was worried that it might make a mess and make my home look like a construction site, but I was pleasantly surprised by the professionalism of the crew. They cleaned everything up at the end of each day they were at my home. The only thing I could notice after they wrap up each day was just a littl

Rick and the Malibu Crew installed a new central AC system for my house. I got several bids for the project. However, Rick took the time to explain the design, options, recommendations, and pros/cons of different systems. I called Rick multiple times during the bid process to ask questions and he always either answered the phone or called me back ASAP. After reviewing all proposals, I selected Rick and Malibu Heating AC. His price was extremely competitive, but most importantly I believed in his integrity. I’ve heard horror stories about other contractors providing the lowest possible bid only to do a “bait and switch” during the project to increase their profitability. No issues with Rick. He stuck by the agreed upon price for the project and even went above and beyond on certain areas without charging additional fees. Never once did Rick try to “nickel and dime” me for surcharges. The Malibu crew were also great. They were always on time and kept the working area clean. The crew resp