La Canada Air Conditioning

I called this company and advised them that we had no heat, and that the heater was on the roof in a package unit. This company sent its senior technician to my home. After the tech arrived he proceeded to tell me that he did not want to go on the roof and that they really don't want these jobs. I said that with that attitude i did not want him to do the work. He charged us $90 and left. They have done work for us before, but I will never hire them again. They have a can't do attitude.

I am new to the Pasadena area and I had personalized service and advice for my air conditioning and furnace needs with my move. The owner of the company would contact me directly to see if I was happy with the installations. They walked me through the requirements for such a major install for a large heater and air conditioner. Susan at the service desk and scheduling always called to follow up and be of help and service. Thank you La Canada. I will always keep my service contract with La Canada Air . Melinda Emery

La Canada Air Conditioning sent a senior technician, Joe, who charged $90 for doing nothing. I had told them I had a sophisticated 5-stage unit that would need a consultation with Maytag Tech Support, but Joe did not call. He did say I had a “monster” complicated unit and that he would follow up with the local distributor for tech support, but never did. La Canada probably looks for easy jobs to sell brand new equipment and since my unit was under 2 years old and in warranty, they just made an excuse and walked away. Since I had agreed in advance to pay the $90 service charge I honored that, but buyers should beware this gypsy outfit. On the following day I had Ryan McGraw of McGraw Construction examine the unit and 24 hours later it worked perfectly, with 2 new circuit-boards under warranty. Shame on La Canada A/C.