Titan Upgrades

We hired them for a supposedly 5 day job to do pavers. Wrong decision. Their sub con showed up with no equipments and no materials and no real experience. They wanted to deal about 1,500 sq ft of pavers using one bottle spray (yes the one they use to wet your hair in the salon)! The job finished in 3 months. All through out this period, Tait, their guy, lied, bullied and called us names. Instead of working with the home owners, Titan Upgrades antagonized and challenged the very same people who expected them to work for the interest of the clients. Do not be fooled. The culture of lies is deeply rooted in the company. One day, they were to come and I was home sick. We keep our gate locked for so many reasons. Their crew didnt call and left. Instead of asking their own crew why didnt call or inform them, Mark, their VP probed me as to why I didnt tell them, making it appear that i was telling them a lie. The last time I checked, Mark is not father and he can not tell us when to lock and

We contracted titan upgrades to do our roof and insulation and our experience was great. They finished the job before the deadline. They were clean,professional, prompt and pleasant. I would definitely call them back for my next project. Thank you

This is a long review if you want to read the entire thing, if not here is a quick synopsis. I cannot stress enough that consumers should think twice before Hiring Titan Upgrades. Titan 100% Outsourced my entire HVAC installation, they did zero work; resulting in utter Chaos, and zero accountability as my family was left without heat in the middle of winter for 2 WEEKS When a job that was quoted as taking 3 days took nearly 2 months. All they did was take a cut of the money, which ended up costing me much more than going with another vendor. I'm going to detail my experiences in this utter failure below. I choose Titan Upgrades to install Heat & AC into our home in Los Angeles in February of 2021 for approximately $19,000. I had a sales guy come out from Titan and do a walkthrough, we talked about the the size of GAS system I needed, number of vents, etc... He quoted me a competitive number, I was told the job would take 3-4 DAYS and I agreed to move forward with them. A few days later