Phillips Heating and Air Conditioning

We have a dental office which the air was not working right in each room some rooms were hotter or colder then others and the ducting needed to be re arranged to correct this problem we called our management company in our complex and Phillips was referred to us. Not only does the air flow problem still exist they accidentally cracked the ceiling during this process since their visit the cracks have worsened and when we called multiple times after speaking with Kelly who was very rude and un helpful we were told that there is no way they could have done the crack because they have never done that before! And refused to have a tech come out to correct their error! This is poor customer service! Mistakes happen but don't lie and deny it. Do what you can to correct it at least have a tech come out to look at our concern and try to correct it. Coming from a contractors daughter who takes pride in their work and believes customers should be happy I was shocked at the response and unwilling

They were professional, polite. Service was on time and a good value. They worked with me on all issues. Great job Phillips