Econo West Heating, Air & Plumbing

Angel and his assistant were professional, polite and effective. They arrived on time and obtained clarification of the problem, as I understood it. They began their inspection of the AC equipment and they discussed their trouble-shooting objectives throughout the process. They explained the different resolution-options and suggested steps that could be taken to correct the issue. They were knowlegeable of current and potential problem areas and provided a sense of confidence in the final resolution selected and applied. Service: A/C system maintenance

Richard and his team were knowledgeable, quick, clean, and professional. Econo West was our third proposal and turned out to be the best to fit our expected budget for same work as our first two proposals and quality equipment. We accepted their proposal on a Sunday afternoon and they were ready to start the next morning on Monday. They installed a completely new HVAC system, and a larger return and smart thermostat. Our 30 year old original system was barely functioning and terribly inefficient. Our AC hasn’t worked in 5 years and when it did, hardly made a difference in summer. I’m sure the others we received proposals from are fine contractors and do good work but Richard from Econo West didn’t hard sell a system or work we didn’t need and came in just under our budget number, which was not disclosed to any of the three contractors. Services: Heating system installation, Install AC, Thermostat installation

My AC unit wasn’t cooling, since they installed the unit I contacted them for the service. When I schedule I was notified that there is a $90 fee to go out and take a look. The tech showed up a stated that the condenser went out and that it was still under warranty but there was still a few of $160 for the hourly rate to swap it out. He was there for less than 30 minutes in total to see what the problem was and to replace it. I would have hoped that they waived the $90 fee or that the hourly rate would be less. They are pretty pricey for their work, I am glad he had the part at hand and was able to get my AC up and running. Service: A/C system repair