Jackson Plumbing

My Home warranty company recommended Jackson plumbing services. I had a spontaneous burst on the hot water line. Mr Jackson arrived at the appointed time and within 15 minutes assessed the problem. He measured the area and explained that I had a burst hot water line and he would have to open some drywall part of the ceiling. The paint was bubbling on the ceiling and water rushed from it when he touched it. He located the area where the pipe burst behind the wall under the vanity. Mr Jackson explained everything he was doing and asked if I had any questions. Within an hour the burst pipe was repaired an I was good to go. He did a great job for me and I would definitely recommend him to fix your plumbing needs. Thank you Mr Jackson!!!!???????????????????????????????? Services: Plumbing pipe repair, Water heater repair

They were assigned to us by American Home Shield. They did not replace the hot water heater. They told the company the valves were the problem. When they replace or repaired the valves the leak was still active. Ended up having to hire another company that was able to repair the issue. Service: Water heater repair

I was referred to Jackson Plumbing through my Home Warranty service. The HW contacted Jackson Plumbing about an emergency pipe burst leak, and made a case number and i was told they would contact me ASAP. I called and left messages over the course of 24 hours, and had to pay an outside plumber to come and evaluate the damage/repair. It has been 2.5 weeks since that initial interaction and Jackson Plumbing finally contacted me TODAY about coming out within the next week to look at the issue. Which has been repaired by a different company over a week ago. Absolutely unprofessional, unresponsive, and not even worth the time I spent trying to get in contact with them. I do not understand how they are still in business.....