Ortiz Air

I read previous reviews, that's what prompted me to give them a call, my Central Air has not been working properly for a while now it would turn on for about 5 minutes, blow some air, not even cold air then turn off, it wouldn't even blow heat. I called Ortiz Air on 6/17/19 at 6:30 in the evening, I was all ready to leave a message, I really wasn't expecting anyone to answer the phone but someone did, Martin to be exact, he was polite and helpful he told me it would be a 45.00 service call to come out and diagnose the problem and if I chose to have the problem repaired the 45.00 goes towards the repair fees, Martin gave me an appointment for the next day between the hours of 8:30-10:30 am, I was happy and surprised that I got an appointment so soon, today 6/18/19 Ortiz air-conditioning specialist Emmanuel and Rueben came in the allotted appointment time, diagnosed the problem quickly and told m how much it would cost to have the repairs done, I let out a big sigh of relief when I was i

I really cannot recommend Ortiz Air enough! Our AC in our all-in-one HVAC unit for our house went out last year in 2018 and of course, as they all do, it went out in the hottest time of the year, it was some time between July and August. We called about 3 different companies before calling Ortiz Air. We know that calling Heating and Air companies at that time of the season and getting an appointment any time soon is difficult because they are all busy. The first company we called said they would call us back and never did. The second company we called didn't pick up the phone. The third company was the same as the first. By then, we found Ortiz Air. We called them and they immediately answered and even gave us an appointment the same day. The guy came out and informed us our unit was from the 80's, it had a leak, and gave us the price for the replacement coolant and the cost to repair the leak. He was honest and said that the repair might not 100% fix the leak because of the units age.

Efficient, knowledgeable, and good honest people.