Roto-Rooter Plumbing & Water Cleanup

I scheduled an appointment using the online scheduler. I selected the next day in the morning and thought I would get a call for a different date. But, tech arrived during the 4!hour window. He made a thorough assesment of the gas valve in our fireplace and determined it was not in need of repair. I was amazed that he didn’t immediately say he wanted to tear out everything and the cost would be thousands. He was professional and honest. Would use again. Service: Plumbing leak detection

The only reason I’m giving you’ll 5 stars ONLY because of Ray who came out to look at what was needed and with a great personality. After he call back to the office to get the price I almost feel out of my chair. To ask for 1,700.00 to adjust the stopper in the bathroom sink and change out the handle from the toilet that’s outrageous. I turn and someone and was charge 300.00. I’m sure some people will think nothing of paying what you’ll ask for but, I say this with nothing but respect, you’ll keep charging customers crazy prices you won’t be in business long.

I'm writing an update to my review from yesterday as I am completely unsatisfied with their services. We needed to replace the cartridge for our water heater, and although they were able to complete the replacement in an under an hour, the quality of the service itself was terrible. They charged me $325 for its replacement (I bought the part they needed separately beforehand on top of that) and they left it leaking. I called them again to see if they would repair it, but they wanted me to pay them again for fixing the mistake they made since it is currently past 6:30 PM. I have to wait until tomorrow morning for someone to come in and repair it, though they haven't guaranteed it would be free. I would not recommend them to anyone. Service: Water heater repair