Roto-Rooter Plumbing & Water Cleanup

This 5 star review goes to Tony for his kind demeanor and professional attitude. You could not be cooler than this guy. He arrived quickly to snake a drain, alas- to no avail, as it seems our septic tank has an issue. My only eyebrow raise is at what Roto-Rooter charges- holy moly, sky high. Obviously this is not Tony's fault. Holy moly, though, RR- your rates are on the "both arms, both legs, and firstborn child" level- astronomical. I would absolutely recommend Tony as a plumber himself, but I unfortunately will not be paying just shy of $400 for a snaking ever again (and they won't give you prices over the phone, either).

I scheduled an appointment using the online scheduler. I selected the next day in the morning and thought I would get a call for a different date. But, tech arrived during the 4!hour window. He made a thorough assesment of the gas valve in our fireplace and determined it was not in need of repair. I was amazed that he didn’t immediately say he wanted to tear out everything and the cost would be thousands. He was professional and honest. Would use again. Service: Plumbing leak detection

The response time to resolve our issue could have been better, it was an emergency we had our water off for 2 days and someone came only at the end of the day. However the technicians, Marco and Paul were great. Professional and Knowledgeable. They helped resolve the issue without the situation escalating to a bigger problem. The overall charge for the services seemed a little pricy. Service: Plumbing leak repair