Jones Heat & Air

They were here to diagnose and repair my furnace within an hour of my call. Very professional and efficient. Thank you Steve for your prompt, friendly response and service. I will be calling for an appointment to do maintenance services. Service: Heating system repair

Regarding the last comment, I am the homeowner that scheduled the appointment where no tech showed up. Upon scheduling, I explained to Steve over the phone that our hvac hasn’t been working for over 2 weeks and this repair appointment was not urgent, so we scheduled the repair date 2 days after the initial call. I am particular about keeping appointments like this so to prepare I took the day off work, spent the day working in the front yard and garage (with the garage door open), ready to meet the Tech. Even went as far as moving our cars to make sure the Tech had enough room to park. Appointment was scheduled between 1-3pm. 2:55 rolls around, still no tech and still no call. I give them the benefit of the doubt and continue waiting until 3:45 pm to call. I get no answer and leave a voicemail with my number. It has been 2 days and no call back. Other than the confirmation text and email from the initial call I have yet to get any contact back from this company. Very disappointing they

What a truly wonderful, comfortable experience! Steve is incredibly knowledgeable about his systems and was a true professional!! I always appreciate honesty, great work ethics, and easy to speak with. I am very, very impressed! Jones Heat and Air has a new customer for life! Service: A/C system repair