Mr. Rooter Plumbing of The Oakland-Berkeley Area

Overall, I found the Mister Rooter team and organization extremely effective and professional. They really stood out. Their phone dispatch center is courteous, flexible with scheduling, knowledgeable about what it takes to complete plumbing installation and repair. The plumbers (Alejandro and Alfredo) not only know their craft but provide excellent customer service. They explain the situation, consider different options and discuss with homeowner, proactively manage expectations related to timing, provide updates while the work is in progress and write a summary report with photos at the end. Services: Plumbing leak detection, Plumbing pipe repair, Sump pump repair

Rooting for Mr. Rooter! My neighbor called yesterday morning to say a hole had sprung in his yard and poop was flowing out of it. ????It took a while to determine it was coming from my pipes. Mr. Rooter arrived within an hour to assess the situation and scheduled the crew for the following day. While they were delayed due to another emergency, they were extremely informative and kind, and they did great work in a short timeframe. Turns out this is happening all over the hills — the excessive rains are damaging the infrastructure, even more so for homes like mine, where the pipes are decades old. I can’t speak to the price b/c we had to move fast and I don’t have anything to compare it to. But I am super grateful that they were available so quickly, and as usual, this happened the day before a holiday weekend. It could have been disastrous. Mr. Rooter made it right. Service: Sewer repair

Buying an old home means we’ve been using (east bay) Mr. Rooter for decades. In that time, we’ve had the pleasure of seeing three generations of Ferguson help us. Alex (and coworker Benny) replaced the last of the old piping when it finally went kaput. The experience was as professional, expedient and easy going as father and grandfather before. Mr Rooter breaks the maxim that for quality, speed and value you can only pick two. Thanks again! You’ll always be our go to plumbers.