Esser Air Conditioning And Heating

After having enrolled in a maintenance plan with another A/C company in the desert (who was "Absolute"-ly awful) a few years ago, during the intense heat of July, we had 5 service calls with that company that cost us $1200+ with the final one advising us to replace the system that was less than 10 years old. So we called Esser, who had originally installed the system for a second opinion. We appreciated that they offered the second opinion for free. The technician listened thoughtfully to our issues and what we shared about the previous company. He quickly diagnosed the issue and fixed it for significantly less than replacing the system. We also joined their maintenance plan going forward. Thanks, Esser!

We have had Chris out to our facilities multiple times and he always goes above and beyond. He's always friendly and professional. Chris knows his work well and will always provide the best and most cost effective solution to our issues. If I could give 10 stars I would. Services: HVAC system repair, HVAC system maintenance, A/C system maintenance, Cleaning, A/C system dismantlement, A/C system repair, HVAC duct & vent repair, A/C system vent cleaning, Repair HVAC, A/C filter replacement

Our A/C went bad on a Sunday morning so we called Esser to find the problem and fix the system. The technician arrived promptly and was very nice. Initially, the technician found the fuses needed replacing ($350). A few minutes later he let me know the condenser fan motor needed to be replaced ($1,200). We reluctantly agreed, paid and the A/C was working. Regrettably, I did not check the unit until later in the afternoon and the attached photo was what I found. Yes, that is a few wires coupled by wire nuts, taped together sitting above finished unit. I think after spending $1,500+ the unit should look finished. Not particularly happy about the experience. Service: A/C system repair