Precision Heat & Air Co

Terrible....First of the have nobody there to answer the phone...you have to leave voice mail after voicemail and pray they call you back...Voicemail says "If this is an emergency please leave a voicemail and we will get back to you...they don't! Our tenant was in a hotel for 5 days until the issue was fixed...the were kind enough to "come fix it the same day the part arrived" ...never called to tell me "Ok the unit is ready to be occupied" So I left the tenant in the hotel one more night, I called the next day to get an update. Precision told me "We are sorry they could not fix it yesterday because our tech picked up the wrong part, he can be out tomorrow" I said thank you and let the tenant know... 30 minutes late i get a call from precision saying "The AC was fixed yesterday"... I'm like "Then why didn't you call me to let me know and why did you just schedule for a second tech to come out and fix it again?!" Now my tenant is back in her home...and guess what NO COOL AIR AND NO FAN

I was told the compressor was out on my A/C and it would cost me $2500. I almost had a heart attack. A friend said call Precision for a second opinion, so I did. Precision came out and found it was only a $40.00 part, a capacitor. My total bill was $128.10. My ac has been working great ever since. Thank goodness, these people really know AC and heating, they are the best!

This is one of the BEST HVAC companies in the lower desert! But their INTEGRITY is what makes them stand above all. You will not get another company who is as HONEST as they are. I read some poor reviews about them relating with the customer’s homeowners warranty company. These people think that just because the units are not working, means they get a new one..... It doesn’t work that way!!!!!!! This is why I call them HONEST. Precision diagnoses the problem and fixes it. They take pride in doing QUALITY work without price gouging their customers. I had them at my house doing AC work far too many times when I lived in La Quinta and Palm Desert. They are RELIABLE and always GETS THE JOB DONE RIGHT!!!