Precision Heat & Air Co

Precision did a wonderful job for my elderly neighbor who was ripped off by the previous air conditioning company. Thanks Guys!

Terrible....First of the have nobody there to answer the phone...you have to leave voice mail after voicemail and pray they call you back...Voicemail says "If this is an emergency please leave a voicemail and we will get back to you...they don't! Our tenant was in a hotel for 5 days until the issue was fixed...the were kind enough to "come fix it the same day the part arrived" ...never called to tell me "Ok the unit is ready to be occupied" So I left the tenant in the hotel one more night, I called the next day to get an update. Precision told me "We are sorry they could not fix it yesterday because our tech picked up the wrong part, he can be out tomorrow" I said thank you and let the tenant know... 30 minutes late i get a call from precision saying "The AC was fixed yesterday"... I'm like "Then why didn't you call me to let me know and why did you just schedule for a second tech to come out and fix it again?!" Now my tenant is back in her home...and guess what NO COOL AIR AND NO FAN

I was told the compressor was out on my A/C and it would cost me $2500. I almost had a heart attack. A friend said call Precision for a second opinion, so I did. Precision came out and found it was only a $40.00 part, a capacitor. My total bill was $128.10. My ac has been working great ever since. Thank goodness, these people really know AC and heating, they are the best!