Valleys Best Plumbing, Heating, and Air

I called yesterday and had an appointment for 10-12 PM. They called at 12 PM and wanted to reschedule tomorrow. I told them that I had a flight at 6:15 PM, so that wouldn’t work. They said that the tech was running 1-2 hours behind as he was having difficulty with another job. Chris the tech showed up at 5:10 PM, and I mentioned that I only wanted the condensate line blown out, as my AC was running fine. He said that would take 20 minutes, and I said that I can’t as my flight boards at 5:35 PM. I told Chris that the dispatcher needs to under promise and over deliver. He said that another tech had a family emergency and his mother was in hospital. I wouldn’t care if my appointment was canceled at 12 PM, and explained the situation. Instead they strung me along to keep me home all day. I will definitely never use them again. There are plenty of other options. Not sure how many times mom has been in hospital, but wish her well.

Ahhhh the house is cool again! Of course it happened during a holiday weekend but Valley's Best saved me today. Brandon answered the phone personally-no waiting for callback-and assured me someone would come today. Matt showed up on time, found the problem right away and was able to fix it. Nothing but the best from Valley's Best! Service: Ductless heating & A/C services

Valley Plumbing was a lifesaver! Our elderly parents had a backup that had something to do with their garbage disposal. Matt came out within 1-2 hours on Memorial Day, and he fixed what was wrong, giving us a way to proceed (get a new Garbage Disposer) on the following day. He communicated the kinds of disposals we could use, he gave us an honest upfront price, and he was able to communicate with my elderly parents in a positive and thoughtful way! We will use Valley's Best again and again for our parents' plumbing needs. Awesome customer service and knowledge! Services: Plumbing pipe repair, Garbage disposal repair