Patterson's Septic and Plumbing

Although the father and daughter team seemed nice - why I gave 1 star - the service charge of $185, I felt, was too much. I was given an estimate but was NOT told that just a service call is $185. Had that been stated at the time the appt was made I definitely would have called around. That is a lot of money to me. I did call after and speak to Crystal about the charge and she did apologize for the confusion. Unfortunately I will not be a repeat customer. An expensive lesson learned, call around, ask what the basic service fee is. I try and give my business locally but sometimes it’s just not cost effective to shop small & local. Update to Co response: As stated in my review, the fact that the service fee - amount - was not disclosed at the time of making the appt is the issue. It is not a small fee and therefore should be disclosed immediately to any customer who may not be familiar with these set service fees. (I’ve updated rating as well to reflect the primary issue was not read or

Very nice and professional.

Very kind, professional family trio! Very efficient and quick with their problem solving to fix the issue! They came highly recommended and will definitely be doing business with them again! Service: Sewer repair