J L Cantrell

I called Jeff at J L Cantrell after my heater and air conditioning failed to work. Jeff's team arrived the next day and troubleshoot the issue. They were courteous and professional. After diagnosing the issue Jeff reached out to me shortly after with a detailed quote of parts needed (w/pricing). The idea (on my part) came up of replacing the unit, they coached me that my unit was still good and repairing would be the best solution. There was never any pressure to replace the unit or upsell me. Any and all questions I had were responded to me promptly. I will continue to use Jeff and his team for my air and heating needs. I highly recommend JL Cantrell air and heating. Services: A/C system repair, Install thermostat

I’d been having issues with my current AC unit for many years and had numerous other technicians out for repairs. Jeff came out last year and made some repairs in order to get me through the summer as I didn’t have the finances to replace the old unit. He charged me VERY little and did an excellent job. He also helped guide me with lots of excellent advice when dealing with my home warranty company, no charge. This summer he came and replaced the entire unit and did a fantastic job. He’s honest, prompt, flexible and understanding. For the first time in 15 years, we are comfortable in our home when it’s hot outside. I wouldn’t THINK of recommending anyone but him for AC/heating needs. ???? Service: Install AC

5 star business here. Reputable, honest, and knowledgeable. I called JL Cantrell on a late Saturday afternoon not expecting anyone to pick-up, but out of desperation to fix my HVAC system (in 30 degree weather) I called anyhow and Jeff picked up right away. I explained the issue to him over the phone, and without hesitation, he gave me tips on what to look for. He spent time with me over the phone to not only diagnose the issue, but resolved it on the spot. His knowledge of the HVAC system was incredible. But more than anything, his customer service and willingness to provide a resolution was what impressed me the most. He easily could have deferred the business elsewhere or made an appointment for another day along with a hefty service charge, but he didn't and this shows a level of professionalism that is hard to find in the industry today. I highly recommend JL Cantrell services and would hire them in the future for any and all HVAC needs! Services: HVAC system maintenance, Repair H