Mattucci Plumbing

Called for emergency plumbing service and was told by the operator or secretary that i would get a call back for service. Got no call back or anything. Not even to say they couldnt make it. Very unprofessional luckily i called the guys at Krovets contractor and plumbing. Even though they couldn't come right then, they stayed on the line until they found the next available plumber and my issue was resolved promptly the next morning. Will never call Mattucci Plumbing again if i need a plumber.

The initial call my family made to this place was answered by a pleasant, professional sounding person, our questions were answered, and the price seemed fair so we made an appointment a week in advance. The day they were due to arrive about half an hour before our scheduled appointment we called to confirm and were told the plumber was "On his way." So we pulled up the toilet [they charge an additional $100.00 to do this] and cleared the bathroom. An hour and 15 minutes beyond our appointment time we called again to find out why no one had come yet. "He should've been there by now" is what we were told, no explanation or apology was offered. They said they would contact the plumber to see where he was and get back to us. We waited another hour, still no plumber and no call back from them. We waited as long as we did only because the reviews for this place are overwhelmingly positive. In our case, however, actions spoke much louder than words! Huge waste of time, so disappointing and p

It is an old story...Christmas morning, guests coming in 3 hours and the kitchen sink is a mess. Mattucci to the rescue. They were very pleasant on the phone and contacted a plumber on my behalf and called me back to say they were on their way. Joshua was there within an hour and a half, remember it is Christmas morning...8am, and he was professional, pleasant, knowledgeable and just a wonderful person. Very personable. He fixed us up in no time flat and at a VERY reasonable rate!!! He Saved Christmas 2018. I would recommend and use Mattucci for all my pluming needs. Thank you and Happy New Year.