Acme Plumbing

Same day appointment, on-time, professional and very reasonably priced! Will use them again. Service: Plumbing leak repair

I used Acme several years ago and had nothing but praise for them and left a glowing review on Yelp. I called this morning (Friday) at about 8 am because my washing machine faucet was leaking rapidly into my washroom. Whoever answered said they would be out in the afternoon, and I was fine with this. I called back at 1:30 pm to make sure I hadn't missed a call from them, and the man told me they would definitely be out, but it would be later. I called again at 4:45...the office was closed. I wasted all day when I could have been looking for another plumber to help me. Now I either call for emergency weekend help and pay $$$ or wait all weekend with my water turned off. I was surprised and unhappy that he was not truthful about being unable to respond. I would have been fine with that. Leaving me hanging with a leak that requires me to turn off all the water to my house for the weekend? Not so much.

I paid this contractor $150 for a job which leaked within a couple of days. We had a scheduled appointment for him to return to review his work and make it right. He did not call, nor show up!! When I messaged him he did not respond. I called him which he let go to voicemail and then I texted him again at which point he very rudely and abruptly responded, like he did not even remember the appointment, did not know who I was, or that he was supposed to have been at my home! His response was that he was at the DMV and that he would call me but he could not even remember who I was! When I asked him for a window of time, he got very rude and told me it was it was an emergency to call someone else and hung up on me. I would never refer anyone to them!!