Sergio's Auto Electric

Very Very bad customer service, unprofessional and not following the rules and the guidelines of the California Bureau of Automotive Repairs. My car had two horns one low pitch and another is high pitch. The high pitch was not working and sometimes the low pitch didn’t work. It could be the wiring or the horns. I took my car last Thursday to Sergio’s Electric repair shop. I dealt with the manager ( I believed he was the owner named Sergio ). I waited until he finished couple of phone calls. Then when I was talking to him about my car malfunction he would stop listening to me and answering phone calls. Very disrespectful person. He couldn’t work on the car because he was busy. He didn’t do appointment just drop your car and would call you when it was ready. We agreed I would drop the car on Tuesday morning today. I was at the shop at 10am. The same manager ( Sergio) asked me to fill out the four lines on the form. I started filling out the form ( name , phone number, address, License n

I had the wiring break apart behind the main crank pulley. These wires through a check engine code for the crankshaft positioner. I tried many different ways of repairing this myself but would end up unsuccessful and cussing a lot. Finally broke down and took it the Sergios. They ended up having to remove the drive pulley and AC belt to get to the wiring harness. They purchased a new wire harness and AC belt and fixed it right. These guys did a honest job and great job. I highly recommend them as they saved me a lot of grief. Thank you Sergios!!!

When I or my husband have any issues with our cars, we ONLY trust Sergio's. Sergio Jr. has taken over since Sergio Sr. passed but still carries on his father's legacy of great, honest and trustworthy service.