Lutz Plumbing Inc

Lutz takes the apprehension and guesswork out of calling a plumber. They're transparent in their explanation of scope of work, timely in their responses, and extremely knowledgeable about their craft and products. Throughout the past 30 years Lutz has been our choice for plumbing repairs and updates in our condominium. Most recently they completed bathroom updates that included new shower installation and new toilet. They also just replaced an outdated furnace in our central heating system. In addition to their high quality work, they have their own show room that provides excellent guidance in appropriate product selection. The biggest advantage to this is that the team in the field is well versed in the products available in the showroom allowing for seamless installation when items are being replaced. Pricewise, Lutz might not be the lowest bidders, but for our household, they have been one of the best values in terms of quality workmanship, timely service, and open communica

My introduction to Lutz Plumbing was for an inspection of a jacuzzi tub. They arrived on time, were prepared for the appointment, knowledgeable about the tub, and made the appropriate decision for me and the manufacturer. On a follow up call for service, 2 years later, they provided excellent service by intervening in my behalf with the manufacturer. They determined that my tub was still under warranty (the manufacturer said it wasn’t), instructed me on getting a refund for the part I purchased (and didn’t need) and, instructed me how to get help in fixing my tub. This all happened during the pandemic. I’m forever grateful to Phil for taking my calls and for providing me with kindness, patience and the information needed to resolve my issue. Thank you.

I've had Phil and Vern out on multiple occasions to work on our steam shower (the steam manufacturer contracts with Lutz for service and warrantee issues) and they're the best. Their communication and dedication really stand out. They take pride in their work and in making their customers happy. For example whenever they come out for a repair, Phil will text me a few days after just to check in on the work and how the steam device is doing. If there are any issues they're quick to work with the manufacturer directly to troubleshoot and get to the bottom of things. I highly recommend them. Service: Repair water fixtures