Rose HVAC

If I could rate 0 stars I would. They made us wait 2 weeks for service, their tech showed up 35 minutes before the schedule time window, was very unprofessional. When I told him the attic was the garage he said very loud and angrily “Oh I’m not going in the attic!” He asked me if my AC unit was working, I told him “yes, it’s not blowing air as I told the lady who scheduled the service and the blowers in the attic.” I then said “We have been waiting for weeks now with no AC and you’re telling me you can’t go in the attic? Your company should probably figure it out then!” He threw his hand in my face and said aggressively “Find someone else because I’m not doing it!” And stormed off my property. He didn’t even diagnose anything or look at anything. Just showed up early to a job with no notification. Luckily I was even home and did nothing but irritate us. I didn’t even know there was such a thing as an HVAC company that didn’t go in attics. Pretty sure that’s part of the job. Anyway, thi

Rose HVAC is a joke, called in a service for AC through American Home Shield because our AC stop cooling the place and it was expected to get around 105 outside. Called in the morning around 7am, got their information left them a message, was told they would be contacting me within 4 hours. Its 2pm and still haven't heard from them, so called home shield back, they expedited my service call than someone from Rose called and said, I see you have cancelled your service. They really need to get their act together especially when its HOT and lives at at stake.

Not returning calls seems to be a very common thing. Yet still unprofessional. STILL waiting for an update after a week of calling daily. I’m trying to get home warranty to assign to someone else because these folks are clowns Service: Repair HVAC