South County Plumbing

So I filed a claim with my Home Warranty provider, so I didn't have a choice in plumber. I was told that they would come between 8-10am, well 10 rolls around and guess what no one has shown up. I call them, and ask what was going on, they respond with "Oh I meant to call you, we had a late start. Plumber just left 5 minutes ago" So much for that 8-10 am window. Then I am told that the faucet has malfunctioned and it needs replacing. At no point in time did he spend more than a couple of seconds at looking at the faucet or mention that there was a part missing. He filed with the home warranty that the faucet was missing parts, so the claim has been denied. Save yourself some time and do not use this company

If you are assigned to them for your home warranty, ask to be assigned to someone else! We have been assigned this company twice for issues related to our home warranty. On both occasions, we were left in the dark on when they would be coming. One of the calls was an emergency (our water heater burst and was leaking all over the house), and it took them >24 hours to send someone over despite our request that this be a rush. We had to call their office to ask when we could get an updated arrival time, but they would never answer the phone. If I was the owner reading these reviews, I would be horrified at what my customers are writing about this company.

They left my bathroom half-way done and never picked my call again. I have to clean up the mess by myself after they vanished for 6 days. No voicemail, don't return calls and their plumbing guy just hang up my call. And the Fidelity National Home Warranty still uses them. I would like to give 0 star if the system allows.