Pacific Coast Home Services

Our A/C system switched from AC to Furnice by itself and had to be turned off on Labor Day...very hot day around here. We had to wait two days for a technician to come make repairs. Pacific Coast moved my appointment up and the technicians showed up earlier than promised..yay..and made repairs in a short time. One of them was Cesar Ortega and I didn’t hear the name of the other one. They were very courteous, personable and did a professional job. A++. The system was still under warranty so there was no charge. Excellent service, thank you.

I tried them out to clean out a storm drain (not sewer). Easy job, 50 ft line, exposed at one end with a clean out, the other end of the pipe is in an accessible dry well. They spent 15 min trying and pulled out a few small roots and said they can't get through. And that cost $1200. I could pay several hundred more and have them try with a bigger snake but I had to sign a form that if they damaged my pipe it wasn't their fault. These two clowns hardly knew which end of the snake was the business end. On top of that they charge 3.5% for paying with a credit card, as though I might happen to have $1200 cash instead. They are not professional - they lack experience. Sending two young guys off the street who make a feeble attempt at repair and call it quits is borderline fraud. I will never call these guys again. I've labeled their phone # in my system as FRAUD ALERT just in case in 3 years I forget. Service: Sewer cleaning

I called to get a free estimate for a Tesla Wall Connector installation. I was told there would be a $89 dispatch charge that will roll over into my payment if I chose them to do the job. I was able to get the fee waive, stating other companies are giving free estimates. Little did I know... because this estimate was offered for free... they sent someone with probably zero idea of what needed to be done and was not even able to give us a quote. All he did was took a bunch of pictures on his ipad to upload and send it to a technician that could give us a quote. We spent more than 30 minutes trying to get the pictures to upload with no success. He promised a quote will be sent to us that same day in 1-2hrs after he left. We waited... No quote given. I left Patricia, the owner, a message on yelp to see if she could help. She said she will get a quote sent out. Days later... no quote whatsoever. It is obvious that they did not want my business nor cared to explain why I didn't get an estim