Street Plumbing & Rooter

Arrived 20 minutes early than promised. Very professional friendly did the job perfectly. I highly recommend both the company and my technician. Service: Garbage disposal installation

As usual we needed service yesterday. Which was Sunday. Today around 930am the gal from the office called about service and the first comment out of my mouth was , no were done. We needed someone yesterday and she didn't like it. She got nasty with me say I was rude. I won't deal with her or them. I think they are to busy or dont care to come so far as Hollister. Their to busy. Just handle the call we didn't need you to come. We need help yesterday and got it taken of. Wish I could have talked to the manager but she refused.

Was assigned Street Plumbing & Rooter by American Home Shield. They were engaged for fixing a water heater with pilot light issues that kept turning off. The technician came and mentioned a part has to be ordered and that another visit would be scheduled for installing the new part. Three weeks after not hearing from them, the tenants checked in with me. I call the dispatcher and was told there is no problem with the pilot light as the tech wrote in the case notes that he was able to light it on his visit. There was no mention of a replacement part or a scheduling another visit. The dispatcher who goes by the name Teresa abruptly escalated the call to a level of rudeness that I was caught completely by surprise. Not sure if she is overworked or why she went over the edge over a routine service call check-up. No attempt to check with the tech on what happened as she mentioned at the beginning of the call that the notes were not entirely clear. Instead, she raged into an active attempt t