Perez Appliance and Plumbing Repair

I called them at 6:36pm, and they told me they would come within an hour and 30 minutes. I waited and waited, and since there was no phone call or text message from them informing me of their delay or whether they were coming after all, I reached out to them in a text message at 7:55pm: NO RESPONSE. We gave them the benefit of the doubt, and we waited again. My husband then called them an hour later, (8:50pm) and basically told them respectfully, we called you about 2 + hours ago requesting your service and your arrival time has surpassed, so are you still coming, we have been waiting. Their response was: in 8 minutes we will be there. Well they didn't show up! VERY DISAPPOINTING. Honesty and professionalism is much appreciated, and clearly this company did not.

Excellent service, good personality. Good price for a broken dryer for him to fix, and to give a price.

After a gas leak caused the gas company to shut off our gas, we reached out to Perez Plumbing in the afternoon to explain our problem. They promptly came over the next morning to inspect our home and conduct a leak test. They were able to locate the source of the leak and isolate it quickly to get our gas turned on. During that same pressure test they checked all of the gas valves in the house and replaced 2 that we didn’t even know were leaking. We were happy that they took extra steps to test our gas lines twice to ensure our gas system met the gas company’s standards. Gabriel was very friendly, knowledgeable, and made sure we were informed through the entire process. We’re grateful we chose Perez Plumbing for our problem