A Payless Water Heaters & Plumbing

We called around and glad Payless responded to us. They dispatched Joseph R to help us to replace and install a new water heater. Joseph was knowledgeable and provided additional information on a variety of water heater options out there. It was super helpful. The service was thorough and he rerouted the overflown pipe to outside instead into our garage and add an overflown trade. Thanks Joseph. Service: Water heater installation

Terrible! Payless water heater is a complete scam, I saw a sticker on my heater and I called them. They had to came over to looked at the heater model and quote, $699. I think $699 is too expensive for a ignition switch. Because I paid around $50-100 for a different property in LA couple years ago. (Funny! Name doesn't match fact) Called office, Bryan said they would need 699 to repair the ignition switch and I said I am afraid I would not repair it then. They still want $59.99 even problem is not fixed. And Bryan hang up on me. Couple mins later, I was trying to start it myself, and it was working. So I fixed problem myself and I had to pay them $59.99, And I got hang up!???? So be prepare to got ripped off and not being respected if you choose to call them! Service: Water heater repair

I was very impressed by the Payless Team. Each person I spoke with was professional. They listened to my issues, and clearly described what steps they would take to resolve my problem ... I had a water heater on its last leg and needed to be replaced ASAP. The estimator arrived as promised, two options were discussed and then within an hour quoted—sent to me vial email with a PDF quote attachment. I asked for a third option, and received it within 30 minutes from my request. I called early the next morning with my quote choice and the installer arrived before noon. I had a constant stream of text messages and emails communicating arrival times with a picture of the person I'd be meeting with or who would be doing the installation. The replacement went smoothly, taking about two hours. The installation was clean and installer was confident and courteous. No surprises. A job well done! Service: Water heater installation