A Payless Water Heaters & Plumbing

I was very impressed by the Payless Team. Each person I spoke with was professional. They listened to my issues, and clearly described what steps they would take to resolve my problem ... I had a water heater on its last leg and needed to be replaced ASAP. The estimator arrived as promised, two options were discussed and then within an hour quoted—sent to me vial email with a PDF quote attachment. I asked for a third option, and received it within 30 minutes from my request. I called early the next morning with my quote choice and the installer arrived before noon. I had a constant stream of text messages and emails communicating arrival times with a picture of the person I'd be meeting with or who would be doing the installation. The replacement went smoothly, taking about two hours. The installation was clean and installer was confident and courteous. No surprises. A job well done! Service: Water heater installation

Terrible! Payless water heater is a complete scam, I saw a sticker on my heater and I called them. They had to came over to looked at the heater model and quote, $699. I think $699 is too expensive for a ignition switch. Because I paid around $50-100 for a different property in LA couple years ago. (Funny! Name doesn't match fact) Called office, Bryan said they would need 699 to repair the ignition switch and I said I am afraid I would not repair it then. They still want $59.99 even problem is not fixed. And Bryan hang up on me. Couple mins later, I was trying to start it myself, and it was working. So I fixed problem myself and I had to pay them $59.99, And I got hang up!???? So be prepare to got ripped off and not being respected if you choose to call them! Service: Water heater repair

I called Payless to replace a busted water heater and they were able to come same day for an installation. The installer Max even drove from San Jose to Hayward and back to pick up the appropriate replacement heater. I'm writing this review as he is wrapping up my installation a little past 7pm. All other providers I called were not able to accommodate same day service. On top of that, Payless provided a competitive price as well. Highly recommended. Service: Water heater installation