A Payless Water Heaters & Plumbing

Terrible! Payless water heater is a complete scam, I saw a sticker on my heater and I called them. They had to came over to looked at the heater model and quote, $699. I think $699 is too expensive for a ignition switch. Because I paid around $50-100 for a different property in LA couple years ago. (Funny! Name doesn't match fact) Called office, Bryan said they would need 699 to repair the ignition switch and I said I am afraid I would not repair it then. They still want $59.99 even problem is not fixed. And Bryan hang up on me. Couple mins later, I was trying to start it myself, and it was working. So I fixed problem myself and I had to pay them $59.99, And I got hang up!???? So be prepare to got ripped off and not being respected if you choose to call them! Service: Water heater repair

field supervisor, Joseph O. Did a great job troubleshooting and communicating status of current 10+ year old water heater. Others would have sold me a new unit; he indicated I had another good 11-12 months to go, and suggested loud noises might be linked to adjacent furnace. Really appreciated his honesty and helpful info. Service: Water heater repair

The office responded quickly for our water heater problem. David, the tech came on time, gave us diagnoses and presented options. David is very professional, communicative and got the job done right away. We are very happy with their service. Highly recommended. Service: Water heater installation