Local Service Pro Plumbing - Tarzana Plumbing Company

Gabriel and Nick are super professional, and very polite. Highly recommend

We called Local Service Pro Plumbing for an emergency plumbing issue we had in our home on a Sunday night so they were the only company that had any availability that night. They dispatched a tech who said he could be there by 9:30 that night. After MULTIPLE calls pushing the ETA back three of four times we were told “ he’s 10 minutes away” or “ he’s right around the corner, 15 minutes.” Finally the tech showed up at almost 11pm (after giving us an ETA of 10:30) He took one look at the issue and gave us an estimate then left. We then scheduled an appointment for the following Tuesday from 11-1 and at 1:15 there was still no one at our property. I work out of town and my wife works from home so it’s very important to us to have a reliable, on time service. At 1:20 I reached out to the office and was told the same thing as Sunday night. 15 minutes way, 10 minutes away and so on and so forth. Finally at 4:30, a full three and a half hours after our scheduled appointment we were forced to

I don't ever leave reviews but this has been stewing for a few weeks. I had this company come out to look and hopefully unclog my bathtub drain. They couldn't figure out the issue and proceeded to give me an estimate for re-piping the house for over $6k and asked me if I wanted to proceed with the re-piping? Meanwhile for some reason dropping profanities in my house in front of my kids. Left my house in disarray. Bathroom was a mess. Dirt, dust everywhere. Left the craw space wide open after he left. Called the phone number and said someone would get back to me and never did. The person on the phone, in my amazement, said it's really not there responsibility to clean after themselves. $150 for what? To come out and give me an estimate to re-pipe my house. One week later, called another company. Walked in with booties, did the work and fixed the issue in 15 minutes for $90. Cleaned up the mess that he made and left. VERY PROFESSIONAL. Reading some other reviews, it sounds