Connor Air Conditioning & Heating

We had a very old and inefficient a/c unit. We asked around and looked on internet review sites for a/c company recommendations and found that Connor Air had quite a good reputation and I liked the fact that they were a family owned business. We received 3 bids from 3 different recommended vendors and chose Connor Air. Working with Connor Air was easy. Jerrad was very professional when he came out to give the bid. He was thorough and we saw right away that he knew what he was doing. He checked and commented on various areas of our existing unit unlike the other vendors. Mary, the office manager, is very nice and we were set up in a timely manner for the install. The installers Tim, Matt, Cody and Chris were friendly and considerate. They installed in the time they quoted. It was quite a big job as they had to move the system from our basement to our attic and re-duct all. The new control system is very easy to use and we like the fact that we can control it from our phones!

We wanted to have a split system installed. After researching which unit would best suit our needs we started the interviewing process, talking with reps from more than 10 local companies. Jarred at Connor Air stood out from the rest; he was on time for the in-home consult, professional and polite to me and my wife (not all the reps we spoke with were), took plenty of time to answer all of my questions and observed all COVID protocols. He provided a clearly detailed quote before the end of the day and even followed up a few days later on some details that we both had questions about from the manufacturer. Recognizing our desire to have the unit installed as quickly as possible, he was able to move our install date up nearly a week, which was incredible news! John and Tim, who installed the unit, were both fantastic. They were prompt, courteous, asked smart questions which ensured a smooth installation, and didn't mind me peeking over their shoulders from time to time. They finished ear

I was looking for a replacement of a 25 year old Goodman 3 ton A/C system for my house in Monrovia and came upon Connor Air-condition last December. After getting quoted by Jarred Connor along with other competing quotes I decided to go with Connor because everything is done in-house without outsourcing to any subcontractors. They also take care of setting up all the post install inspections!!! The project at my house was done by Cody and Chris who worked very efficiently and cleanup all the messes after each workday. They were polite and professional with good attitude throughout the install. I also met the head of services Ray who was a pleasure to talk to. So after they installed the 4 ton Trane system into my Monrovia home I did not hesitate to hire them again 3 months later to install another 4 ton system to my Arcadia Townhouse. Again I had the pleasure of having Cody/Chris install team getting the work done perfectly! Thanks again guys I will def be using your company for all my