CRBR Property Damage Services - Restoration & Construction

CRBR was extremely frustrating to work with and did NOT meet our expectations for a paid, professional company hired to complete our home repair. Not only did the entire project take over 7 months but we had to frequently request updates and follow up on the status. Even when the job was "complete" we found multiple unfinished items and poor execution of the overall job (missing trim boards, uneven countertops, exposed plywood, spackling from drywall stained into carpet) for which CRBR had to return to the job site and fix. Our property manager, who has used CRBR for projects at other rental properties in the past, was also extremely unimpressed and had to reach out to the project supervisor on more than one occasion to get updates and keep the project moving along. Overall, we were very unsatisfied with the service we received from CRBR and will not be using them again for any of our home repairs.

Terrible company. Obscene Thursday at 10am yet charged an after hours labor rate. 4 employees on scene to board up a dozen windows one slider one walk through door and two garage doors. Over $4,000.00 in labor alone. Absolutely incompetent company who will happily rip you off and send your insurance company massive bills. Service: Fire damage cleanup & repair

I was extremely disappointed with the service received. A car drove into my home in May 2019 and here we were 9 months later (Feb 2020) and the repairs were not completed. I received excuse after excuse as to what was delaying the project. The main excuse given was that they were waiting on plans and permits and that the engineer was causing the delay, well that was their engineer. Not only was the work taking forever, but getting a text or call back from them was almost impossible. I tried not to pester them too much but my child and I did not feel safe with just a plywood front wall to our home; my electricity bill was through the room; and the house was freezing (during the winter months) and roasting (during the summer months) since I had the privilege of experiencing both seasons with my home in disrepair. At one point I was even told me that my home was not a priority for them. They were referred to me by my insurance company and I was very disappointed. I let them go in February