Total Roofing & Restoration

Thought they were trustworthy. I fully paid my bill on time for all work. I just got notice of intent (from the supplier) to file a lien against my home because Total Roofing did not pay them for the materials. Total is "sorting it out" but the supplier informed me that they haven't made any payments since Oct. Now I may need a lawyer, even though I paid my bill. Service: Roof repair for storm & wind damage

I originally had total roofing at 5 stars as my original experience was great with them. However 3 years after having my roof installed I found 2 leaks which would be covered by the warranty. It has been like pulling teeth to get any communication at what is going on. Have had multiple appointments some of which they didn't show up for and I received no phone call to reschedule. Have been promised phone calls back which I have not received. Overall a very bad experience. After 3 weeks of dealing with them I still have no answer as to when it will be fixed. I will continue to update this post as I have more dealings with total roofing. Update- 3 stars from 1. Adam one of the VPs of total roofing came out with another person to figure out what was going on with my leak. They repaired where they think the leaks are. And made plans around getting the drywall fixed that had been damaged from the leak. Adam and the other gentleman (can't remember his name) where what I was expect

My husband and I left a 1 star review due to many problems that we experienced through Total Roofing towards an uncompleted job. The company sent out their inspector and had to fix a couple things before our roof could pass inspection. The inspector mentioned that he had heard around the office that a negative review had been left about our experience with Total Roofing. He mentioned that he had been asked if we could change our negative review, or at least improve it because of his service. I told him that even though his service was great, the overall service from the company would not change our review. Since then, my husband has been receiving countless e-mails from Total Roofing asking us to change our review or to give a better review. Today, May 1, we received a Thank You card in the mail from the President/CEO of Total Roofing, who has yet to return a phone call. Phone calls have been ignored by him and Adam, the Vice President. Thank you for what? For a horrible experience t