DALCO Heating & Air Conditioning

UPDATE (July 2023): The owner of the company did call and explain that an employee assigned directly to my job up and quite without notice. Pretty hard to run a business when that happens. So for that they do deserve a better rating. The estimate was very competitive and solid. I do wish we could've waited until mid July for the install as we really wanted a house fan with it. ---------- We were so hopeful when Marc came through and provided us with a good and reasonable estimate. He said upon signing the agreement our system would be installed within 10 days. NOT THE CASE. Weeks after signing we had our appointment coming up for them to reschedule on us last minute.. not a big deal end of week adjustment is alright. Then today Thursday (6/29/23) they called to reschedule for our appointment tomorrow AGAIN. Next available is July 19, 2023! This company is disorganized, unprofessional and the front office needs to figure it out. Not sure if Marc and the sales teams are over promising an

UPDATE (July 2023): The owner of the company did call and ultimately provided the quote after the original review was posted. We understand that all companies are experiencing staffing difficulties and lead times are extended at this busy time of year , but still not an excuse for not receiving a more timely response. ———————————— Marc came out and looked at our HVAC system (2 days late due to his child’s soccer) offered us a possible solution and said he would provide us with a quote. Three weeks later … nothing. Have emailed and texted him since … nothing.

Grateful for the team at DALCO. We had a mini split that stopped working. Travers came out and diagnosed the numerous issues with our unit. He's really knowledgeable. Marc, the business owner, also stopped by because our situation was really unique and he wanted to see it firsthand. Marc was incredibly helpful in understanding the various government programs available to us and helped ensure all the paperwork was in order. DALCO installed a new unit and it's working great three months in. Very grateful! Thanks Marc and Travers! Service: HVAC duct & vent installation