Horizon Services Plumbing, Heating, and Air - Denver

I have used Horizon before we got our Ac unit installed by them a couple years ago. I absolutely love this company, the techs and the very sweet ladies in the office are amazing. Our heater stopped working overnight and woke up to an icebox of a house with small children. They were able fit me in same day for maintenance. We had been told by a previous company that we had to replace the whole unit. Brad with Horizon was able to replace a piece and do maintenance that fixed the issue. He was very professional, knowledgeable and patient with my 3 month old puppy who kept getting in his way. We plan on replacing the unit eventually but its good to know that our family won't have to suffer the cold winter. We will probably using Horizon again.

What an amazing company my air conditioner went out on the Wednesday at 2:30pm and the temperature was 96 degrees I immediately called Horizon Services my neighbor recommended them it was the Thursday before the Fourth of July weekend my air conditioner was 23 years old and needed to be replaced. I was desperate I had big plans for the weekend. They had a technician Dan came out that afternoon it just could not be fixed anymore not worth it. Carolyn the sale rep came out at 5:30pm and she wrote up my new air conditioner contract and technicians Dan, Mike and Zen did a amazing job they were here at 7:30am the next day on Friday and I had my new air conditioner in by that afternoon. They saved my weekend plans they were a godsend. Very professional and friendly service they went out of there way to get this done for me. I can not thank them enough. Just a awesome job.

We have used Horizon for at least 4 maintenance/repair visit over the last 3-4 years. Both furnace and AC. In late February, our VERY old furnace went out (the night before a foot + of snow feel on Denver). #1: They were at our door within an hour of our call. We weren't surprise to learn that it was time to say goodbye to our 19 year old furnace. #2: They had their quote specialist at our door with in 30 minutes of making the decision to replace and she offered space heaters for us for the night. #3: Furnace replaced the next day with a great crew of guys---not only were they on time but they came 30 minutes EARLY in a foot of snow and helped shovel our sidewalks and driveway before they worked all day at our house. Now we are toasty warm! I see some on reviews mention they may cost a bit more--what is your time, peace of mind, EXCELLENT customer service, and warmth worth? Planning on using them for a BIG AC replacement later this spring. Services: A/C system repair, Heating system