North West Roofing

I recently worked with North West Roofing for a roof replacement project, and I must say it was a great experience from start to finish. The entire process was made smooth and hassle-free, all thanks to their project manager, Bill U. From the moment we initiated contact with North West Roofing, Bill proved to be prompt and reliable. He responded promptly to our inquiry and scheduled a site visit very quickly. During the initial meeting, Bill demonstrated an in-depth understanding of our roofing needs and wasn't pushy or questioning our decision on the involvement of our insurance company. He communicated with us regularly, keeping us informed about the project's progress at all times. The roofing installation crew also deserves some praise for their hard work. They arrived promptly on the scheduled day and wasted no time getting to work. After the roof installation was complete, we were pleasantly surprised by how clean the area was. It was clear that North West Roofing takes great pri

I'm revising my review (from 1 to 4 stars) based on experiences following my initial unsatisfactory service from North West Roofing. Upon hearing my complaints, they immediately reached out to apologize and inquire what they could do to make it right. Given the overwhelmingly positive tone of other reviews, I think I just caught some of their people on a bad day. I would consider using them again. Services: Roof inspection, Roof repair

Be prepared when your roof leaks, they do not stand behind their warranty. The first issue they handled, but it leaked again and they were impossible to get support. When I finally got angry they came out, but just criticized the workmanship of others in their own company. Recently they came out and told me they forgot to in stall a foam rubber gasket and then suggested I owe then $500 to have it installed. It should have been part of the original job. Lots of roofers, I'd avoid this one FOR SURE!! Service: Roof installation