Plunge Plus Llc: Plumbing Service

I had a leak that i didnt know about until the person below me had some damage show up. It was Saturday afternnon and I call around and I could only get ahold of Plunge Plus. They had Matt come on out and he was vwry transparent with what he had to do and how much it woild cost up front. I am very satisfied with the work and i will get any plumbing work done by these guys.

I put n a call for a clogged drain. After being told that the plumber will be there after 2 pm, from a call I ask for service at 10 am. I was confirmed by there office they are on the way. 10 mins after they confirmed they were on the way they suddenly canceled because they don't do main lines.. ?? Question: Your are a plumbing company? You do have plumbing equipment as strain snakes? If you are unable or not wanting to do a job then don't have a customer waiting hours, confirm and then cancel!!! Part 2 - Respond to your response.. You had approval from the property manager ! Your first statement was that you would not wait for payment from HOA. I explained that I would cover the cost. Second response was I don't work on main lines due to there are pumps in the line...

Called this morning desperate for someone who could come out ASAP. Matt and Nash were here in a couple of hours. Checked out the problem, went over their rates with us and had all of our lines opened in less than hour. These guys are Rock Stars. Will use this company again and recommend to others.